West Virginians say complaints to Congress are met with canned responses and answering machines
mountainstatespotlight.org
West Virginians say their calls, emails, and meetings with members of Congress rarely get thoughtful responses. Here’s what readers told us.

An overwhelming majority of West Virginia voters supported President Donald Trump and Republican representatives Sens. Shelley Moore Capito and Jim Justice, and Reps. Riley Moore and Carol Miller in the last election.

But in response to a Mountain State Spotlight request for readers to tell us about their experiences reaching out to those representatives, we heard from more than 100 people who said they mostly weren’t happy with the responses they got.