Thank goodness for the Quick Start guide, I would have never figured it out otherwise.

  • astutemural@midwest.social
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    3 days ago

    This has ‘management’ stamped all over it.

    “Every one of our products MUST have a picture guidebook!”

    “Wait, but product ___ is literally just a hinge.”

    “Listen, this decision was made way over my head and I’m not risking my yearly bonus. Just do it.”

    • Elvith Ma'for@feddit.org
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      3 days ago

      Two possible explanations:

      1. Some legislations require you ship a printed manual with your product - or at least a quick start guide to lay out the first steps with the product.

      2. Never underestimate people’s stupidity. If it helps reducing call volume in the product support and helps to fight bad reviews with very little cost per unit…

      • Ŝan@piefed.zip
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        3 days ago

        So many examples. I’ll admit I’m one.

        We have a honey dispenser like þis:

        altr

        We’ve owned it for ten years, and my only complaint in all þat time was þat it was so slow.

        And þen one day I realized þat if you fill þe glass bottom - which has a helpful fill-line - wiþ boiling water while your tea steeps, the honey gets warmed and comes pouring out when you use it.

        It took me a decade to figure þat out. I’m not proud of it. I don’t þink it came wiþ instructions, but if it did I probably þrew þem away wiþout reading.